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Support

Need help with Video Wallpaper? We're here for you. Whether the wallpaper won't set, a clip looks stretched, or you just want to share feedback, don't hesitate to reach out.

Email

hanks.xyz@gmail.com

We usually reply within 1–2 business days.

Quick Checks

  • Video won't set as wallpaper? Try applying it once more, and make sure the app has permission to set wallpapers and to read videos.
  • Wallpaper disappears after a reboot? Open the app once after restarting. If it still doesn't come back, send us your device model and Android version.
  • Video looks stretched or cut off? Use the crop step to fit the clip to your screen before setting it.
  • Icons are hard to read? Add a blur or darken layer from the wallpaper settings.
  • Downloaded wallpaper isn't in Photos? Check the app's downloads folder or your gallery app's filters, then contact us if it still doesn't appear.

Before You Write

  • Describe your device model and Android version.
  • Tell us whether you used a gallery clip or your own video.
  • Tell us the steps to reproduce the issue, if any.
  • Screenshots or a short screen recording help a lot.

Privacy

Your videos stay on your device. Read our Privacy Policy to learn how Video Wallpaper handles your data.